<?xml version="1.0" encoding="UTF-8"?><rss version="2.0" xmlns:content="http://purl.org/rss/1.0/modules/content/" xmlns:dc="http://purl.org/dc/elements/1.1/" xmlns:atom="http://www.w3.org/2005/Atom" xmlns:sy="http://purl.org/rss/1.0/modules/syndication/" > <channel> <title>Comments on: Circuit City Closing Down Stores Due to Shitty Service</title> <atom:link href="http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/feed/" rel="self" type="application/rss+xml" /> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/</link> <description></description> <lastBuildDate>Mon, 19 Jan 2009 16:43:01 +0000</lastBuildDate> <generator>http://wordpress.org/?v=2.9.1</generator> <sy:updatePeriod>hourly</sy:updatePeriod> <sy:updateFrequency>1</sy:updateFrequency> <item> <title>By: Daniel</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1556</link> <dc:creator>Daniel</dc:creator> <pubDate>Sat, 17 Jan 2009 02:34:16 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1556</guid> <description>Yeah, I think big corporations are to blame when it comes down to the way they do business. It&#039;s reflected in the policies that the employees are asked to uphold. It really builds an environment that isn&#039;t good for the employees or the customers at all. Oh well. Maybe I can get a good deal on some of the stuff they are liquidating. Lol.</description> <content:encoded><![CDATA[<p>Yeah, I think big corporations are to blame when it comes down to the way they do business. It&#8217;s reflected in the policies that the employees are asked to uphold. It really builds an environment that isn&#8217;t good for the employees or the customers at all.</p> <p>Oh well. Maybe I can get a good deal on some of the stuff they are liquidating. Lol.</p> ]]></content:encoded> </item> <item> <title>By: moreyn Kamenir</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1464</link> <dc:creator>moreyn Kamenir</dc:creator> <pubDate>Fri, 16 Jan 2009 21:23:24 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1464</guid> <description>Ha! Ha! There&#039;s the proof! CC has a store on GreedPay eBay! A sinking ship with a store in a sinking ship, lol! Anyone that sells on eBay nowadays is only selling garbage. It&#039;s a dumping ground, CC &amp; Ebay should make a nice combination. Too hilarious. They deserve each other...they both live off of us and they both treat us as garbage.</description> <content:encoded><![CDATA[<p>Ha! Ha! There&#8217;s the proof! CC has a store on GreedPay eBay! A sinking ship with a store in a sinking ship, lol! Anyone that sells on eBay nowadays is only selling garbage. It&#8217;s a dumping ground, CC &amp; Ebay should make a nice combination. Too hilarious. They deserve each other&#8230;they both live off of us and they both treat us as garbage.</p> ]]></content:encoded> </item> <item> <title>By: Tarra</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1511</link> <dc:creator>Tarra</dc:creator> <pubDate>Fri, 16 Jan 2009 20:29:26 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1511</guid> <description>About http://www.circuitcity.com/ Back in OCT I bought a laptop that was junk it was in the Sunday ad on sale, the rest is history I first called back then spoke with customer service corporate and the girl was nice told me to take it right back to the store and it would be taken care of It is no wonder they filed for Chapter 11 to get out of all the dirty deals they have made I feel for those loosing there jobs but not for the company how they dare continue to sell gift cards and offer that warranty when people will simply be out of the buy they make!!!!! Take a look at the web site they have on eBay it says it all. what corporate wimps to get out by file of bankrup I never did get my issue taken care of and out of $620.00 I hope they never go back in business people have enough economic problems today and how dare they steal from them. Good reddens to C.C. I will say I got a kick out of David Letterman show when he was on the topic about C.C. file to get out of trouble. I do so hope they are not able to ever re open!</description> <content:encoded><![CDATA[<p>About <a href="http://www.circuitcity.com/" rel="nofollow">http://www.circuitcity.com/</a> Back in OCT<br /> I bought a laptop that was junk it was in the Sunday ad on sale, the rest is history</p> <p>I first called back then spoke with customer service corporate and the girl was nice told me to take it right back to the store and it would be taken care of</p> <p>It is no wonder they filed for Chapter 11 to get out of all the dirty deals they have made </p> <p>I feel for those loosing there jobs but not for the company how they dare continue to sell gift cards and offer that warranty when people will simply be out of the buy they make!!!!! Take a look at the web site they have on eBay it says it all.</p> <p>what corporate wimps to get out by file of bankrup I never did get my issue taken care of and out of $620.00 I hope they never go back in business people have enough economic problems today and how dare they steal from them.</p> <p>Good reddens to C.C. </p> <p>I will say I got a kick out of David Letterman show when he was on the topic about C.C. file to get out of trouble.</p> <p>I do so hope they are not able to ever re open!</p> ]]></content:encoded> </item> <item> <title>By: Daniel</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1581</link> <dc:creator>Daniel</dc:creator> <pubDate>Fri, 16 Jan 2009 14:31:43 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1581</guid> <description>Hello. Looks like Circuit City might be closing down after this Friday. Maybe you did call it, Alex. I was reading the original post and that&#039;s horrible how they treated you. The Circuit City near my house is actually very good with customer service, I&#039;ve shopped there for years. I think it&#039;s a flawed premise to base your experience on a group of people and blame the entire company. Like I said, my experience with them has always been a good one. Although I do understand that they represent the company as a whole; I believe it might be the people working at your particular area that may be to blame. I work as technical support for a large company and I will admit that the work is hard. There are co-workers that have the mentality that &quot;I don&#039;t get paid enough to do this&quot;, and they scrape by and act like jerks. Surely not everyone in my department acts this way, but it&#039;s bad representation. People approach me apprehensively with a bad attitude from the start thinking that I&#039;m the same way. Sorry to hear about your bad experience, Alex. You&#039;re probably glad they&#039;re closing down too. As for me, I did enjoy shopping there. I think individual experiences will vary though.</description> <content:encoded><![CDATA[<p>Hello. Looks like Circuit City might be closing down after this Friday. Maybe you did call it, Alex. I was reading the original post and that&#8217;s horrible how they treated you. The Circuit City near my house is actually very good with customer service, I&#8217;ve shopped there for years. </p> <p>I think it&#8217;s a flawed premise to base your experience on a group of people and blame the entire company. Like I said, my experience with them has always been a good one. Although I do understand that they represent the company as a whole; I believe it might be the people working at your particular area that may be to blame.</p> <p>I work as technical support for a large company and I will admit that the work is hard. There are co-workers that have the mentality that &#8220;I don&#8217;t get paid enough to do this&#8221;, and they scrape by and act like jerks.</p> <p>Surely not everyone in my department acts this way, but it&#8217;s bad representation. People approach me apprehensively with a bad attitude from the start thinking that I&#8217;m the same way.</p> <p>Sorry to hear about your bad experience, Alex. You&#8217;re probably glad they&#8217;re closing down too. As for me, I did enjoy shopping there. I think individual experiences will vary though.</p> ]]></content:encoded> </item> <item> <title>By: alexandra</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1578</link> <dc:creator>alexandra</dc:creator> <pubDate>Thu, 15 Jan 2009 03:52:34 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1578</guid> <description>ok in my defense as a CC employee and a CC CSA i have to say i deal with customers who have complaints everyday and just the other day i had a customer who was so happy with the service an associate provided she waited and LOOKED for one of our managers so that she could tell them about it and give GOOD feedback. Also as a fellow alex(lol) i do feel bad that you were treated that way but not every CC store has managers like that. yes we sell items open box that have been RETURNED but not &quot;used&quot; as you say most the time the customers just decide the camera wasnt the best fit one for them but if its missing pieces it is because some asshole didnt bring them back or lost them and wanted to return his/her product right there and then. plus it is store policy unless there is something totally defective with the product its not openboxable or its not opened we have to open box it. as for the restocking fee thats company policy and thats the only other way besides sale the company makes its profits. It is really diffucult to tell a customer to return a product they werent satisfied with they have to pay a 15% restocking fee but if the product is defective it is waived and if you trade it for a different product that is the same or another video camera, camera ect it is also waived. We dont like some of company policies and some of them do suck but please remember we dont make them corp. does. I have only worked for CC since august now but i do love working in customer service and trying my hardest along with my managers to make sure customers leave happy. I can say that all the people that work at my cc store are the most helpful and awesome people to work with and none of them would be that rude to you. i am very sad to see cc going in such a bad direction because unlike many of you i have had bad experiences at best buy and i know many of our loyal customers who have and many of them have called our store for 2 months now asking if we are going out of business and saying they never want to shop at best buy again and all i can say is not every cc store is going to be like that and as far as i can say right now we are staying in business.</description> <content:encoded><![CDATA[<p>ok in my defense as a CC employee and a CC CSA i have to say i deal with customers who have complaints everyday and just the other day i had a customer who was so happy with the service an associate provided she waited and LOOKED for one of our managers so that she could tell them about it and give GOOD feedback. Also as a fellow alex(lol) i do feel bad that you were treated that way but not every CC store has managers like that. yes we sell items open box that have been RETURNED but not &#8220;used&#8221; as you say most the time the customers just decide the camera wasnt the best fit one for them but if its missing pieces it is because some asshole didnt bring them back or lost them and wanted to return his/her product right there and then. plus it is store policy unless there is something totally defective with the product its not openboxable or its not opened we have to open box it. as for the restocking fee thats company policy and thats the only other way besides sale the company makes its profits. It is really diffucult to tell a customer to return a product they werent satisfied with they have to pay a 15% restocking fee but if the product is defective it is waived and if you trade it for a different product that is the same or another video camera, camera ect it is also waived. We dont like some of company policies and some of them do suck but please remember we dont make them corp. does. I have only worked for CC since august now but i do love working in customer service and trying my hardest along with my managers to make sure customers leave happy. I can say that all the people that work at my cc store are the most helpful and awesome people to work with and none of them would be that rude to you. i am very sad to see cc going in such a bad direction because unlike many of you i have had bad experiences at best buy and i know many of our loyal customers who have and many of them have called our store for 2 months now asking if we are going out of business and saying they never want to shop at best buy again and all i can say is not every cc store is going to be like that and as far as i can say right now we are staying in business.</p> ]]></content:encoded> </item> <item> <title>By: what is wrong with everyone?</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1577</link> <dc:creator>what is wrong with everyone?</dc:creator> <pubDate>Thu, 15 Jan 2009 00:27:59 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1577</guid> <description>I couldn&#039;t even make down the whole page. At first i thought all of this was funny, then it turned sad. I work at CC as of right now..... only because i have to. There aren&#039;t many options now a days. No one is hiring. And it is completely true that no one does their job perfect. It sucks that happens, but nothing is perfect, crap breaks, everyone gets taken every once and a while. let it go. don&#039;t forget that the people you down because of their service and bad attitudes are more than likely about to loose their jobs. think about how many people the stores employ. What happened to the freaking good attitudes in this world. Maybe if the world was a tiny bit more positive, things would go better. people would be more inclined to help, they would care about each other, instead of wasting time on little things. I am sorry someone&#039;s t.v. blew up or you didn&#039;t like a store manager, but you should be glad you had a circuit city to walk into and have the option to waste your money on a 600 dollar camera. we are blessed beyond what we deserve here. as americans we spend 450 billion dollars at christmas every year. 10 billion dollars would pay for everyone in this world to have water. lets start thinking about those things. lets love each other. thats the right thing to do. I bet this won&#039;t even get posted, but i sure hope it does. Life is great if you just let it be great.</description> <content:encoded><![CDATA[<p>I couldn&#8217;t even make down the whole page. At first i thought all of this was funny, then it turned sad. I work at CC as of right now&#8230;.. only because i have to. There aren&#8217;t many options now a days. No one is hiring. And it is completely true that no one does their job perfect. It sucks that happens, but nothing is perfect, crap breaks, everyone gets taken every once and a while. let it go. don&#8217;t forget that the people you down because of their service and bad attitudes are more than likely about to loose their jobs. think about how many people the stores employ. What happened to the freaking good attitudes in this world. Maybe if the world was a tiny bit more positive, things would go better. people would be more inclined to help, they would care about each other, instead of wasting time on little things. I am sorry someone&#8217;s t.v. blew up or you didn&#8217;t like a store manager, but you should be glad you had a circuit city to walk into and have the option to waste your money on a 600 dollar camera. we are blessed beyond what we deserve here. as americans we spend 450 billion dollars at christmas every year. 10 billion dollars would pay for everyone in this world to have water. lets start thinking about those things. lets love each other. thats the right thing to do. I bet this won&#8217;t even get posted, but i sure hope it does. Life is great if you just let it be great.</p> ]]></content:encoded> </item> <item> <title>By: Shane</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1574</link> <dc:creator>Shane</dc:creator> <pubDate>Wed, 14 Jan 2009 01:12:14 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1574</guid> <description>Looks like I&#039;m a little late to the party here but what the hell. I work at C-city (which is now in the process of negotiating a buyout) and after reading all of these comments, I just have a few things to say. 1st off, for the love of god, do not stereotype the entire company because of your local store. The stores in my region are helpful and in most cases will bend over backwards to satisfy a customer. The problem is, 99% of customers that take the time to complain, cannot be satisfied no matter what. No matter the discount, it&#039;s never enough. Needless to say, we DO NOT negotiate. Circuit city is not a giant garage sale, a flea market, nor a used car lot, and the prices on the tags are what the items cost. When you go to the grocery store, do you say to the cashier, &quot;i like this milk, but i dont like this price. Knock off 10% and I&#039;ll take it.&quot; That does not fly and when you make comments like that, all it does is annoy the salesmen and could create further tension. Obviously with C-city&#039;s current situation, this is worse than ever as now customers think that because of our struggles, they can come in and bully salesmen into giving them better deals (as if we had that authority to begin with) which is simply asinine. Another thing to consider is that much like within the company, only the bad things are ever talked about. The happy customers dont talk, they just go home and enjoy their new toys. The so-called &quot;bad experience&quot; makes it their life&#039;s work to tarnish a company&#039;s reputation. Also, do not think that Best Buy is better just because their stores are a little shinier. At least in my local area, our employees are infinitely more knowledgeable and helpful. A guy that posted on here that worked for BB actually said they they TURN DOWN sales that are not profitable for them. Talk about arrogance. The BB stores are newer and undoubtedly in better locations which creates more traffic, but dont kid yourself. The better service and product knowledge lies with the red team. As was also pointed out, we do not work on commission and are not out to screw anyone. Keep that in mind next time you grunt and snidely remark that you&#039;ll just have to go elsewhere as you walk away because we wouldn&#039;t give you the 50% off that you offered us for the product. Bottom line, bad experiences happen at every store. Best Buy is up big right now so they can afford to mistreat customers because they know they have endless traffic and if that person doesn&#039;t buy it, someone else will. Nice problem to have. Circuit City clearly does not have that luxury (at my location anyway). And Walmart, please. Anyone who buys a TV at walmart needs their head examined. They carry the absolute bottom of the barrel garbage models. That&#039;s why their 52&quot; LCDs are $1300. Good luck getting some answers in there also. If Circuit City does shut it down, which this week is looking like a real possibility, BB&#039;s prices will go even higher than they already are since they will have absolutely no competition. Anyway I&#039;ve said my piece, hopefully someone reads it!</description> <content:encoded><![CDATA[<p>Looks like I&#8217;m a little late to the party here but what the hell. I work at C-city (which is now in the process of negotiating a buyout) and after reading all of these comments, I just have a few things to say. 1st off, for the love of god, do not stereotype the entire company because of your local store. The stores in my region are helpful and in most cases will bend over backwards to satisfy a customer. The problem is, 99% of customers that take the time to complain, cannot be satisfied no matter what. No matter the discount, it&#8217;s never enough. Needless to say, we DO NOT negotiate. Circuit city is not a giant garage sale, a flea market, nor a used car lot, and the prices on the tags are what the items cost. When you go to the grocery store, do you say to the cashier, &#8220;i like this milk, but i dont like this price. Knock off 10% and I&#8217;ll take it.&#8221; That does not fly and when you make comments like that, all it does is annoy the salesmen and could create further tension. Obviously with C-city&#8217;s current situation, this is worse than ever as now customers think that because of our struggles, they can come in and bully salesmen into giving them better deals (as if we had that authority to begin with) which is simply asinine. Another thing to consider is that much like within the company, only the bad things are ever talked about. The happy customers dont talk, they just go home and enjoy their new toys. The so-called &#8220;bad experience&#8221; makes it their life&#8217;s work to tarnish a company&#8217;s reputation. Also, do not think that Best Buy is better just because their stores are a little shinier. At least in my local area, our employees are infinitely more knowledgeable and helpful. A guy that posted on here that worked for BB actually said they they TURN DOWN sales that are not profitable for them. Talk about arrogance. The BB stores are newer and undoubtedly in better locations which creates more traffic, but dont kid yourself. The better service and product knowledge lies with the red team. As was also pointed out, we do not work on commission and are not out to screw anyone. Keep that in mind next time you grunt and snidely remark that you&#8217;ll just have to go elsewhere as you walk away because we wouldn&#8217;t give you the 50% off that you offered us for the product. Bottom line, bad experiences happen at every store. Best Buy is up big right now so they can afford to mistreat customers because they know they have endless traffic and if that person doesn&#8217;t buy it, someone else will. Nice problem to have. Circuit City clearly does not have that luxury (at my location anyway). And Walmart, please. Anyone who buys a TV at walmart needs their head examined. They carry the absolute bottom of the barrel garbage models. That&#8217;s why their 52&#8243; LCDs are $1300. Good luck getting some answers in there also. If Circuit City does shut it down, which this week is looking like a real possibility, BB&#8217;s prices will go even higher than they already are since they will have absolutely no competition. Anyway I&#8217;ve said my piece, hopefully someone reads it!</p> ]]></content:encoded> </item> <item> <title>By: mike</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1573</link> <dc:creator>mike</dc:creator> <pubDate>Tue, 13 Jan 2009 12:04:28 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1573</guid> <description>i shop at many retail stores and i find the cc the best for info and pricing. frys just sucks ass in service. no one in there knows anything, all though they have good prices and as for bb well their employees seem lifeless they just try to keep the customers moving along. i love going to cc they know what they are talking about(most of the time) and great sales also. i dont think you can judge an entire company based a one bad experience with a manger. it could have happen anywhere. i have seen people cry at bb and cc because they cant get thing returned or what ever there problem is. its sad to see such a great company possible go out of business and it is also sad to hear u Alex and others who dislike the company so much you hate the people that work there. they need to work to support themselves just like everyone else. most employers have worked in both stores and if cc goes out of business where do you think its employees will go. but all that aside online shopping is the way to go! OH and i almost forgot FUCK YOU Alex, and have a nice day:)</description> <content:encoded><![CDATA[<p>i shop at many retail stores and i find the cc the best for info and pricing. frys just sucks ass in service. no one in there knows anything, all though they have good prices and as for bb well their employees seem lifeless they just try to keep the customers moving along. i love going to cc they know what they are talking about(most of the time) and great sales also. i dont think you can judge an entire company based a one bad experience with a manger. it could have happen anywhere. i have seen people cry at bb and cc because they cant get thing returned or what ever there problem is. its sad to see such a great company possible go out of business and it is also sad to hear u Alex and others who dislike the company so much you hate the people that work there. they need to work to support themselves just like everyone else. most employers have worked in both stores and if cc goes out of business where do you think its employees will go. but all that aside online shopping is the way to go! OH and i almost forgot FUCK YOU Alex, and have a nice day:)</p> ]]></content:encoded> </item> <item> <title>By: chris</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1572</link> <dc:creator>chris</dc:creator> <pubDate>Tue, 13 Jan 2009 05:39:09 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1572</guid> <description>First of all, I would like to start by saying the jackass lou who posted all of the phone numbers seriously lacks the integrity circuit city expects from an operations manager. As far as the original post that started all of this, the manager simply should have downloaded the owner&#039;s manual off of the manufacturer&#039;s website, and wrote off a charger. Very simple, its done every day. Now you have an owner&#039;s manual and a charger and a 600 camera for 500 and ur not on this site bitching about how a CC screws its customers. BB charges restocking fees...does anyone bitch about that?? when cc got rid of restocking fees, a-hole customers (like half of you) treated us like a rent-a-center. So pipe down, if you don&#039;t want to pay rs fees, do the proper research before you make your purchase.</description> <content:encoded><![CDATA[<p>First of all, I would like to start by saying the jackass lou who posted all of the phone numbers seriously lacks the integrity circuit city expects from an operations manager. As far as the original post that started all of this, the manager simply should have downloaded the owner&#8217;s manual off of the manufacturer&#8217;s website, and wrote off a charger. Very simple, its done every day. Now you have an owner&#8217;s manual and a charger and a 600 camera for 500 and ur not on this site bitching about how a CC screws its customers. BB charges restocking fees&#8230;does anyone bitch about that?? when cc got rid of restocking fees, a-hole customers (like half of you) treated us like a rent-a-center. So pipe down, if you don&#8217;t want to pay rs fees, do the proper research before you make your purchase.</p> ]]></content:encoded> </item> <item> <title>By: Matt</title> <link>http://www.sirened.com/2007/02/circuit-city-closing-down-stores-due-to-shitty-service/comment-page-3/#comment-1568</link> <dc:creator>Matt</dc:creator> <pubDate>Mon, 12 Jan 2009 04:45:57 +0000</pubDate> <guid isPermaLink="false">http://sirened.com/corporate/circuit-city-closing-down-stores-due-to-shitty-service#comment-1568</guid> <description>I have read enough of these comments. All the crazy Stories. Used merchandise?- Ever occur that customers buy items only to seal them back up and return them &quot;As new&quot; The Customer Service Associate believes the customer and takes the return, puts it on a shelf to go back in the case. If the Associate would have argued that the camera had been opened, The customer would came to this site and flamed CC for &quot;Shitty Service&quot; OmG CC SuX!! - Ever think that Could be your one bad experience? There&#039;s a little rule of service. &quot;Give someone excellent service, They tell a friend&quot; Give someone shitty Service, they go on-line and flame a retailer chain&quot; CC Protection Plans- Look at the repair rates of major electronics. Laptops have a 37% chance that they willl require service outside manufacturers coverage. Its not retail Propaganda, Consumer reports... Read it. Or, hell its all over the web. The Guy with the gateway Quad Core tower - Sounds to me you had problems mostly with Gateway and DHL. You purchased a pc w/ factory defects.. CC replaced it. It crapped out in 2 months.. (probably your fault) Gateway didn&#039;t help (surprise surprise) Cc was going to honor the warranty plan, but you didnt like that Idea. BBY vs. CC - omg at this argument! est Buy is soooo much better!! LMAO at this! CC as a whole provides better service vs BBY. Thats the result of secret shoppers and Customer polls. BBY Teaches employees to make the customer believe that they don&#039;t care then they will believe you. I have a friend that used to work at a BBY. His Sales manager told him to drop kick a laptop across the warehouse because they didnt want to buy a warranty. OOHh That was a bad experience... Don&#039;t shop at BBY! Distribution - Every retailer ships in bulk. they all have to make as best use of the trucks as possible. If associates are breaking merch, they would be fired -end of Story- You buy online, good for you computers are tricky little devils. They ship yhat product from truck to warehouse to truck to truck to warehouse to truck... and more. That stuff goes through much more abuse. The return policies at online retailer (yeas even the great ones) sucks... flat out! got bad service in a store? gonna buy online? go ahead.... no service there..Click ummm click ummmm click.. And when Associates pour their hearts into the customers to give the best experience possible and the Customer say &quot;I&#039;m gonna go get lunch, but I will come back and buy from you&quot; I (BTW, i am an In-home tech for CC Firedog) Go to setup a TV the customer was confused with to see that they bought the TV online! They just wanted info from the associate and myself. the customer admitted that he was just there for info!! Why do your best when the customers just lie and have no respect for you. And Alex..If you are till reading these.. you probably do.. &quot;And shit man, you must be a real winner to write that shit New Year’s Eve. Enjoy not getting laid in 08′ douche bag!&quot; That was in Response to a guy posting at Dec 31, 2007 at 7:22 am That was early in the day wasn&#039;t it? but the flame response that the wonderful Alex provided us was posted Dec 31, 2007 at 11:19 pm... so, Who&#039;s not getting laid? Wow Alex... You seriously have NO LIFE. You probably didn&#039;t even have to money for the camera in the first place. Oh Well, I&#039;m finished...</description> <content:encoded><![CDATA[<p>I have read enough of these comments. All the crazy Stories.</p> <p>Used merchandise?- Ever occur that customers buy items only to seal them back up and return them &#8220;As new&#8221; The Customer Service Associate believes the customer and takes the return, puts it on a shelf to go back in the case. If the Associate would have argued that the camera had been opened, The customer would came to this site and flamed CC for &#8220;Shitty Service&#8221;</p> <p>OmG CC SuX!! &#8211; Ever think that Could be your one bad experience? There&#8217;s a little rule of service. &#8220;Give someone excellent service, They tell a friend&#8221; Give someone shitty Service, they go on-line and flame a retailer chain&#8221;</p> <p>CC Protection Plans- Look at the repair rates of major electronics. Laptops have a 37% chance that they willl require service outside manufacturers coverage. Its not retail Propaganda, Consumer reports&#8230; Read it. Or, hell its all over the web.</p> <p>The Guy with the gateway Quad Core tower &#8211; Sounds to me you had problems mostly with Gateway and DHL. You purchased a pc w/ factory defects.. CC replaced it. It crapped out in 2 months.. (probably your fault) Gateway didn&#8217;t help (surprise surprise) Cc was going to honor the warranty plan, but you didnt like that Idea.</p> <p>BBY vs. CC &#8211; omg at this argument! est Buy is soooo much better!! LMAO at this! CC as a whole provides better service vs BBY. Thats the result of secret shoppers and Customer polls. BBY Teaches employees to make the customer believe that they don&#8217;t care then they will believe you. I have a friend that used to work at a BBY. His Sales manager told him to drop kick a laptop across the warehouse because they didnt want to buy a warranty. OOHh That was a bad experience&#8230; Don&#8217;t shop at BBY!</p> <p>Distribution &#8211; Every retailer ships in bulk. they all have to make as best use of the trucks as possible. If associates are breaking merch, they would be fired -end of Story- You buy online, good for you computers are tricky little devils. They ship yhat product from truck to warehouse to truck to truck to warehouse to truck&#8230; and more. That stuff goes through much more abuse. The return policies at online retailer (yeas even the great ones) sucks&#8230; flat out!</p> <p>got bad service in a store? gonna buy online? go ahead&#8230;. no service there..Click ummm click ummmm click..</p> <p>And when Associates pour their hearts into the customers to give the best experience possible and the Customer say &#8220;I&#8217;m gonna go get lunch, but I will come back and buy from you&#8221; I (BTW, i am an In-home tech for CC Firedog) Go to setup a TV the customer was confused with to see that they bought the TV online! They just wanted info from the associate and myself. the customer admitted that he was just there for info!! Why do your best when the customers just lie and have no respect for you. </p> <p>And Alex..If you are till reading these.. you probably do.. </p> <p>&#8220;And shit man, you must be a real winner to write that shit New Year’s Eve. Enjoy not getting laid in 08′ douche bag!&#8221;</p> <p>That was in Response to a guy posting at Dec 31, 2007 at 7:22 am </p> <p>That was early in the day wasn&#8217;t it?</p> <p>but the flame response that the wonderful Alex provided us was posted Dec 31, 2007 at 11:19 pm&#8230; so, Who&#8217;s not getting laid? Wow Alex&#8230; You seriously have NO LIFE. You probably didn&#8217;t even have to money for the camera in the first place. </p> <p>Oh Well, I&#8217;m finished&#8230;</p> ]]></content:encoded> </item> </channel> </rss>
